Automated Tuition Charge Leads to Improved Student Service

UNT Student Administration departments have been working over the past several months on a significant collaborative effort to automatically charge repeat tuition when a student takes a course for the third time. The tuition charge had previously been added to a student’s account midway through the semester in which the class was taken. This improvement has made significant progress in delivering good customer service to students. It allows for better financial planning and scheduling options that may be available to some students.

Teamwork to reach this improvement was required between staff in Student Accounting, Student Records, the Registrar’ Office, and the Student Financials Systems Development Team. “All of these groups are to be commended for their cooperation and for going the extra mile to help students to succeed,” says Kayle Godinez, Director of Student Accounting at UNT.