Blackboard Assistance

If you are having technical difficulty using Blackboard Vista (for example, you are unable to log in or access a course), listed below is some helpful contact information.

The CITC Helpdesk can assist Blackboard users in resolving many common issues right away. If a problem is in the Blackboard course or is a system wide issue, the helpdesk documents the problem and forwards all of the required information to the proper group so that they can get the issue resolved as quickly as possible.

The CITC Helpdesk offers phone, email and walk-in support.

Also, be sure to check out the new and improved CITC Helpdesk Web site: http://www.unt.edu/helpdesk/index.htm.